Care Explained


It's important that you understand the type of care you need before you make the step of choosing a care home that is right for you. Click on the headings for further details on the type of care available. If at any stage you have questions about care and the options open to you, whether at Chestnut Lodge or anywhere else, call us on 0120 2892116, and our dedicated staff will be happy to help.

Residential Care:

The term residential care refers to the delivery of personal care within a residential setting. It is for those who can no longer manage living on their own even with assistance from home care agencies or relatives. There are many reasons why residential care may be needed. Residents can expect 24 hour assistance with the following:

  • Washing & bathing
  • Dressing
  • Getting in and out of bed
  • Eating meals
  • Using the bathroom
  • Taking Medication
  • Making drinks and snacks
  • Activities and social needs

The above are just a few types of the help that Chestnut Lodge provides. Residents can expect to live in a comfortable environment where they can feel at home, have their meals freshly prepared and laundry and cleaning taken care of. Above all, carers are there not just to deliver personal care, but to support our residents' social and emotional needs, so their lives are enhanced instead of feeling lonely or isolated.

Nursing Care:

Nursing care is the same in its approach as residential care, with the addition of having input from a qualified nursing team 24 hours a day.

We do not provide nursing care at Chesnut Lodge, but if nursing input is required then the local community nursing team (district nurses) are able to provide this to service users. If nursing input is likely to be required regularly then a home which provides nursing care may be more beneficial. Feel free to discuss your needs with us if you are not sure.

Respite Care:

Respite care is available for individuals who need short term care (e.g. 1 to 12 weeks) to enable a full time carer to have a rest or holiday, or in the event that the carer themselves becomes ill temporarily. We do not have rooms specifically reserved for respite care; we only offer this service if there is a vacant room available. Respite care can be provided as a one off stay or for more frequent stays.

Sometimes on discharge from hospital, many people require additional care to start the recovery process. Some individuals or families require the services of a care home and would like to try for a short period to ensure the resident is comfortable before making a longer-term commitment.

Dementia Care:

The term "dementia" is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Symptoms include loss of memory, confusion, problems with speech and understanding and differ from person to person.

All care staff at Chestnut Lodge receive Dementia training which is regularly updated. We are able to provide support for those with dementia in order to allow them to be as independant as possible, whilst ensuring they remain safe.